Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies referenced here, apply to your access to and use of treeremovalsalisburymd.com and any affiliated site that links to these Terms (the "Website"). Please review them carefully, because they define important rights and responsibilities.
By using the Website, you agree to follow these Terms. If you do not agree, you should not use the Website. We may update these Terms or limit access at any time, with or without notice. If you keep using the Website after changes are posted, that continued use means you accept the updated Terms. The Website is designed for users in the United States and its territories. You also confirm that you are of legal age and meet these requirements.
Our Privacy Policy describes how we collect, use, and protect personal information, and it is part of these Terms. By using the Website, you acknowledge that you have reviewed and accepted the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a digital platform that lets homeowners and consumers submit service requests to independent providers that offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with regulations or permit requirements.
- Endorse, employ, or supervise Third-Party Providers.
Using the Website gives you:
- Tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as explained in the Privacy Policy. You also give us and Third-Party Providers permission to contact you by:
- Phone, including automated or prerecorded calls
- Text message
- Postal mail
Standard message and data rates may apply. Consent is never required as a condition of purchase. You can opt out by following the instructions provided.
You agree that:
- The information you submit is accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a legally binding contract and meet all of the following requirements:
- You are at least 18 years old.
- You are located in the United States or one of its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business or other organization, you confirm that you have authority to bind that entity.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted to you remain reserved by us.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unsolicited outreach.
- Misrepresent yourself or your intentions.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or bypass security protections.
We may suspend or end your access at any time, with or without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the right to share it.
- It does not violate any law or infringe the rights of others.
We may use feedback without restriction and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or outside websites are offered only for convenience. We are not responsible for their content, availability, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not verify, endorse, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. Any agreement for services is strictly between you and the provider.
9. Premier Partners and Communications
When you submit your information, you authorize partner companies to contact you using automated methods, including phone or email. You do not have to consent in order to purchase services. For opt-out details, see Section 2.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; comparable waivers apply in other jurisdictions where allowed.
11. Intentional False Information
If you provide false contact details or an inaccurate address, you may be liable for resulting harm. You agree to indemnify us and any affected providers for related losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms transfers ownership to you.
13. Reliance on Information
Information on the Website may be incomplete, outdated, or incorrect. We do not promise that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions, including disclaimers and arbitration requirements, survive termination.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the maximum extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some laws may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send copyright infringement notices to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
Submitting a false claim may create legal liability.
19. Electronic Communications
You agree to receive communications electronically through email or postings on the Website. Those communications satisfy any legal requirement for a written notice.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims of $10,000 or less may be decided on written submissions
- No class actions or jury trials are permitted
- The arbitrator's decision is final and binding
21. Choice of Law and Venue
Delaware law governs these Terms.
Non-arbitrable disputes must be brought in state or federal courts located in Delaware.
22. International Use
The Website is operated from the United States. If you access it from another country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events outside our control, including natural disasters, war, and power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless a different deadline is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found to be invalid, the rest will remain enforceable.
Headings are included only for convenience.
These Terms and the Privacy Policy make up the complete agreement between you and us.
27. Miscellaneous
No joint venture, partnership, or employment relationship is created by your use of the Website.
Third parties do not have rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
